Operate Technologies Services Deliver Assured Success
Our 100% US Based Professional Services and Support team stands by you to perform your implementation, on-boarding and training. After implementation every customer receives on-going support by a named support representative.
Services Included with All Subscriptions
Implementation
- Rollout planning
- Data Import: Organization, Properties, Users, Contacts
- User training materials
- Custom Standard Operating Procedure Documentation
Administration
- User management
- Seamless updates
- Backups
- Reliable performance
- Data downloads in machine readable text format
Support
- Named support contact for product questions
- US based on-line access for reporting product issues
- Web based documentation and knowledge base
Additional Services Available
Training Sessions
- Custom training session reflecting your SOPs
- Q&A for team
- Can be on-site or via web meeting
Integration
- Operate API documentation
- Integration design
- Implementation and documentation