Why Operate?
Our mission is to enable commercial landscaping service providers to achieve healthy profitable growth. We empower front line Account Managers to eliminate customer churn resulting from mishandled Issues, and make sure that every upsell opportunity is pursued vigorously.
Commercial Landscaping Service companies keep the grounds of America’s $22.5Trillion worth of Real Estate properties safe, beautiful and appealing to tenants. Many struggle. Companies have invested in excelling at winning new customers, back-office operations, and efficiently delivering quality routine maintenance, but this alone has proven inadequate.
Commercial Landscaping Service Companies Struggle
Average Profits Last 5 Years
-10%
% Not Profitable
21%
% Fail Within 5 Years
50%
Winning and on-boarding new customers is expensive, and as a result customer turnover and the inability to grow business with existing customers is what kills profits. Operate Technolgies, Inc. was created to solve this problem with a focus on improving Account Manager processes.
We have big plans, and this is just the beginning. We will innovate to free Account Managers to spend more time with their customers, impress them with attention to detail and responsiveness to their needs, and eliminate errors and oversights. We will automate or entirely eliminate the tedious manual note taking and transcription tasks Account Managers are burdened with and improve communications and visibility for all stakeholders including customers, crew leaders and internal organizations that on-board new services for existing customers.
