Everything Landscaping Customer Account Managers Want and Need to Excel in a Single Platform
Turn Issues into Loyalty and Enhancements into Growth.
Empower Customer Account Managers
Recover Precious Account Manager Time
Earn Customer Loyalty by Reliably Addressing Issues
Grow Business Faster with Existing Customers
Automate the 4 Pillars of Account Management
Unlock Increased Profitability and Growth
Capture Issues, Enhancements and More
Use the mobile app to efficiently capture Issues, Enhancements and Highlights. Take pictures, capture location and let auto-complete fill out the details.
When Account Managers are outside, with a customer, in less-than-ideal conditions, they need an easy way to capture key information and details for follow up.
Coordinate Internally
Execute on Issues and Enhancements with a built-in assignment to completion workflow. Gets crews the information they need the first time. Integrates with back-end systems.
Get back 30% of Account Manager time by eliminating in-office administrative tasks via automation and spending less time in cumbersome back-end systems. Too much time is spent arranging for Issues to be addressed, verifying completion and arranging new services. Free that time for more Customer interaction and high value activities like pursuing Enhancements.
Communicate with Customers
Provide customers access to a curated, auto generated 24×7 portal.
Communication is a customer priority. What’s going on with Issues, what Enhancements should be acted upon and more. Eliminate time spent cutting and pasting and drafting e-mails while improving timeliness. Send notifications of updates.
Connect with Every Customer
Gain a portfolio view of all properties with time since last visit and communications. Easily identify customers requiring attention.
Even when Account Managers have a large portfolio of customers with varying demands, every customer needs to receive the critical attention the business requires. It is critical to invest time intentionally and in alignment with policy rather than reacting to the squeakiest wheels.
Capture
Coordinate
Communicate
Connect
Capture Issues, Enhancements and More
Use the mobile app to efficiently capture Issues, Enhancements and Highlights. Take pictures, capture location and let auto-complete fill out the details.
When Account Managers are outside, with a customer, in less-than-ideal conditions, they need an easy way to capture key information and details for follow up.
Coordinate Internally
Execute on Issues and Enhancements with a built-in assignment to completion workflow. Gets crews the information they need the first time. Integrates with back-end systems.
Get back 30% of Account Manager time by eliminating in-office administrative tasks via automation and spending less time in cumbersome back-end systems. Too much time is spent arranging for Issues to be addressed, verifying completion and arranging new services. Free that time for more Customer interaction and high value activities like pursuing Enhancements.
Communicate with Customers
Provide customers access to a curated, auto generated 24×7 portal.
Communication is a customer priority. What’s going on with Issues, what Enhancements should be acted upon and more. Eliminate time spent cutting and pasting and drafting e-mails while improving timeliness. Send notifications of updates.
Connect with Every Customer
Gain a portfolio view of all properties with time since last visit and communications. Easily identify customers requiring attention.
Even when Account Managers have a large portfolio of customers with varying demands, every customer needs to receive the critical attention the business requires. It is critical to invest time intentionally and in alignment with policy rather than reacting to the squeakiest wheels.
